AV Transparency Kit | Technical Support

Practical guide and essential materials to make the most of you AV Transparency Kit.

YOUR USEFUL MATERIAL

Below you can find a list of materials you may need to unlock the full potential of you Transparency Kit.

  • Installation videos;
  • Usage video tutorials;
  • Troubleshooting;
  • SUM Manual; 
  • Validation Protocol;
  • Customer Care contacts.

HOW TO INSTALL YOUR TRANSPARENCY KIT?

INSTALLATION
A step-by-step guide for the installation of you AV Transparency Kit.

PAPER AND FOIL INSTALLATION
A step-by-step guide fot the installation of the AV Transparency Zebra® Printer.

HOW TO USE YOUR TRANSPARENCY KIT?

ITEM STATUSES
Which your items possible statuses and what does that mean.

AGGREGATION
How to create a Workorder and aggregate your items into a case.

DECOMMISSION
How to set one or more items to reject for decommission.

TROUBLESHOOTING

CONNECTION PROBLEMS?
What to do if you can't connect to Kiosk.

SCANNER IS NOT WORKING?
What to do if your Handheld reader is not working.

MISALIGNED PRINT?
What to do if the printer prints misaligned labels.

OUR CONTACTS

If you have problems during the installation, please contact us:


amazon.support@antaresvision.com


Tel: +1 (856) 780-3465
Monday through Friday, 8am to midnight EST